Can’t find the answer here? No problem, just give us a call at (808) 270-8776. We’ll be happy to answer all of your questions.

What's the difference between your boat and the other snorkel boats?

There are too many to list! But a few of the big differences are:

  • Comfort – We only take 18 people, which makes a huge difference in your snorkel experience. Other boats of our kind take more people on a smaller boat. Do you want to be snorkeling with people or turtles?!

  • Custom Adventure Boat – Our boat was specifically designed for Molokini snorkel tours, which means we incorporated things like padded stairs to making getting out of the water easy and safe, storage under each seat for keeping your personal items safe and dry, personal access point into the water (no need to line up to use the stairs if you don’t want to), a full shade cover for your comfort and smart technology for your protection. See our Boat page for more details.

  • See More Snorkel Spots – We take you on a ‘seafari’ ™ link to up to 7 snorkel spots, while most other tours only go to 2. We can do this because we can get to the less accessible, more shallow areas where the big boats can’t go, and drift with you from spot to spot.

  • Personal Attention – At least one of our owners is always on board with two additional crew members, with one always in the water with you to guide the way and keep everyone safe. This and our focus on quality gear, food and service is why guests tell us they choose to go out with us again and again. Check out our About Us page for more info!
How long is the boat ride to Molokini Crater?

One of the big advantages of going to Molokini from the Kihei Boat Ramp is its proximity. It’s a short 10 minute ride, which means less time getting there, more time snorkeling!

Will I see turtles?

Green Sea Turtles are abundant at Turtle Town, one of our typical snorkel stops. These magical creatures are very curious by nature and will gently approach the calm and relaxed snorkeler, providing outstanding underwater photo opportunities. Sightings are daily and encounters are very common.

It is important to note that the sea turtles are a protected species. Touching, chasing, riding or harassing them is strictly prohibited. Calmly observing the turtles and allowing them to swim close to you will make your Maui turtle experience truly unforgettable.

What else will I see besides turtles?

Maui waters are home to more than 250 species of fish painted in every color of the rainbow, some of which can be found nowhere else on Earth. We encounter whales seasonally and often dolphins en route to our snorkeling destinations, and our Captain is excellent at making the best of these special encounters with these beautiful, smart and fun marine mammals.

Are the trips safe for children & elderly?

Yes, we are family friendly! And it’s our priority to give the best experience on the water despite age or physical limitations. However, your safety comes first. Our minimum excursion age is 5 years old and is not intended for pregnant women. Due to the nature of the ride, we advise that discretion should be used for those with back or neck injuries or those recovering from a recent surgery.

Do we need to know how to swim to snorkel?

No, however, it is a very big plus. Being limited in your swimming abilities may limit some of the more adventurous places and conditions where we snorkel. We have flotation devices, swim belts, and lifeguards in the water at all times, but if we think a snorkel site is above your abilities, we will simply suggest you sit this one out and wait till the next site. Always safety first!

What do you provide?

We provide high quality snorkel equipment, including flotation devices and wet suit tops, wind/rain jackets, reef-safe sunscreen and all drinks and food. Some guests prefer to use their own mask and snorkel and bring a refillable water bottle.

Do you have prescription masks?

Yes we offer prescription masks at no additional charge. It is important to arrive 30 minute prior to departure time so you can be fitted with the correct mask.

Do you provide breakfast?

Yes, we recommend arriving 30 minutes before departure time as we serve coffee, tea, hot chocolate, and granola bars while fitting your snorkel equipment. On our way out to Molokini Crater, we serve a breakfast of fresh Maui pineapple and muffins.

Do you provide lunch?

Do we ever! After our final snorkel spot we serve up a delicious lunch freshly made by Kihei Cafe, one of the most popular spots in Kihei! We’re proud to be the only company they cater for. Lunch includes a variety of deli-style wraps, chips and cold beverages.

What should we bring?

All you really need is a towel and a swimsuit. We recommend also bringing a camera (underwater, if possible), a change of clothes, a reusable water bottle, and cash for crew gratuity, at your discretion. We provide reef friendly sunscreen for your convenience. Please, no spray on sunscreen as it is damaging to the reef and the boat.

How long is the tour?

Our snorkel adventure is 4.5 hours. Check-in time is 7:15 am, we depart at 7:45 am and we return around 12:15 pm.

Do you cancel in bad weather?

The weather reports found online come out of Honolulu and can be inaccurate for Maui. If the weather is bad, don’t fret – most weather systems pass through Maui quickly, so if we haven’t called you, please show up for your scheduled tour. All of our destinations are weather permitting and our Captain may choose another location that is more suitable. In the event that we do have to cancel, we will give you the option to reschedule or a full refund. We will never take you out in unsafe conditions.

What if I need to cancel or make changes to my reservation?

Occasionally unexpected events might happen during your vacation and for this reason we can provide a full refund with a 48-hour cancellation notice. Changes made within 48 hours of your tour require a $25 change fee.

What if I'm running late and miss the check-in time?

We leave promptly at 7:45 am. We recommend arriving at least 30 minutes before departure time, as we use this time to custom fit your snorkel equipment. If you arrive late, but before the boat leaves, we can accommodate you-snorkel equipment will be issued on board and options will be limited.

Is there parking at the Kihei Boat Ramp?

Yes. There is plenty of parking above the truck and trailer parking area and parking is complimentary. Meet for check-in at the black and yellow boat in the boat ramp area.

How can I thank the crew?

Our hard working crew greatly appreciates cash gratuities. Since our Captain is also the owner, so unlike most boats, all gratuities are directed to the crew. Unfortunately, a gratuity cannot be given on a credit card at this time. If you think that the Maui Snorkel Charters team took care of you on your trip, please thank them!